We had a very positive experience with this company and their services. We found them right before my daughter was born. The owner, Ms. Zhou, listened to what we needed in terms of our description of an ideal nanny. She then assigned Betty to come to our home and take care of our daughter. We then realized that Betty is a very experienced, hard working and caring nanny. After 3 month care of our daughter, both her weight and height reached 93% compared to when she was just born at 58%. It was amazing! My husband and I are very pleased with this company's service. We highly recommend them!